Features

Shipping Information

Covid 19 Update
Due to Coronavirus effection and high order volumes already, which causes shipping time maybe delayed. We’re working hard to deliver your order as soon as possible, while carring for the health and safety of everyone. We have notified some changes about shipping information below:
- Production Time: All orders are processed within 1 – 3 business days.
- Processing Time: It takes 1 – 3 days to ship your order from our warehouse to logistics companies.
- Shipping Time: You will receive your order from 1 – 10 business days (depends on shipping method) from the date that it is shipped out, not the date the order is placed.
- Please note: We process orders on business days, which are Monday - Friday, Eastern Standard Times, exluding weekends or holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Tracking Number: When available, we will send you a tracking number with the confirmation email so that you can track the package online.
- Worldwide Shipping Available: In Gerbera, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
- Return & Exchange: If you are not happy with your purchase, we will work to correct the problems. Items can be returned/exchanged and get Refund within 30 days of delivery date. (Please check our Return & Exchange Policy below).